Revolutionize Customer Support with Generative AI

In an era where customer experience is pivotal to business growth, understanding the role of Generative AI in customer support is essential. This course, ‘Generative AI in Customer Support: Scale Smarter, Serve Better’, offers a practical approach for business owners and decision makers to harness the power of AI without getting overwhelmed by technical jargon. Through engaging content and real-world scenarios, you will explore how generative AI transforms customer support operations, leading to faster issue resolution, improved conversion rates, and allowing teams to focus on high-value tasks.

The course content is carefully designed to guide you through Tidio’s platform, where you’ll learn to automate customer interactions and personalize journeys. From live chat functionalities to AI-driven bots, this course provides step-by-step examples that illustrate how various AI tools create a smarter support system. Participants will gain insights into balancing automation with human touch, which is critical in fostering trust and enhancing customer satisfaction in today’s digital landscape.

By enrolling, you’ll not only learn how to implement AI in your support structure but also discover proven strategies that leading brands use to elevate their customer service. With lifetime access to updated materials, practical demos, and a certificate of completion to showcase your newfound skills, you’re positioned to transform your business’s approach to customer success. Start scaling smarter today and redefine how your company engages with customers.

What you will learn:

• How AI transforms customer support to boost satisfaction and conversions
• The basics of Tidio’s platform and AI capabilities (Lyro, chatbots, automations)
• How to set up and automate conversations with AI-powered bots
• Ways to personalize customer journeys using triggers, segments, and behavior data
• Best practices for balancing AI automation with human support
• Real-world use cases from leading brands to inspire your strategy
• How to measure ROI, increase resolution rates, and scale customer success

Course Content:

• Sections: 6
• Lectures: 31
• Duration: 1h 40m

Requirements:

• No technical background required: this course is designed for business owners and decision makers
• Basic familiarity with online customer support or business tools is helpful but not mandatory.

Who is it for?

• Business owners who want to scale customer support with AI
• Decision makers looking to boost conversions and customer satisfaction
• Entrepreneurs and startup founders aiming to automate support efficiently
• Managers seeking to improve team productivity with AI-powered tools
• Anyone curious about practical applications of AI in customer success.

What are you waiting for to get started?

Enroll today and take your skills to the next level. Coupons are limited and may expire at any time!

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