Elevate Your ITSM Skills with ServiceNow’s Automated Test Framework

Automated testing is no longer a luxury in enterprise application development — it’s a necessity. ServiceNow’s Automated Test Framework (ATF) empowers developers, administrators, and QA professionals to validate application changes quickly and confidently without manual testing overhead. In this comprehensive, hands-on course, you’ll learn everything from ATF basics to advanced automation strategies.

We’ll start with understanding the ATF interface and creating your first automated tests, then dive deep into modular test design, regression testing, CI/CD integration, and troubleshooting. You’ll see real ServiceNow examples that simulate real user actions — clicking buttons, filling forms, validating workflows, and even testing APIs — all while ensuring your platform’s stability after each update or deployment.

Whether you’re a developer aiming to catch defects early, a QA engineer looking to automate repetitive test cases, or an administrator wanting to safeguard production, this course gives you practical skills to plan, execute, and manage automated tests effectively. By the end, you’ll have the confidence to implement ATF as part of your regular development lifecycle, saving time, reducing risk, and improving software quality.

What you will learn:

• Understand ATF fundamentals and architecture in ServiceNow
• Create reusable test steps for ITSM processes.
• Automate testing for Incident, Change, Problem, and Request workflows.

Course Content:

• Sections: 1
• Lectures: 19
• Duration: 16h 36m

Requirements:

• Basic knowledge of ServiceNow navigation.
• Familiarity with ITSM processes (Incident, Problem, Change).

Who is it for?

• ServiceNow Developers who want to automate ITSM testing.
• ServiceNow Administrators maintaining platform stability.
• QA Engineers working in ServiceNow environments.
• ITSM Process Owners ensuring workflows function as expected.
• Project Managers overseeing ServiceNow release quality.

What are you waiting for to get started?

Enroll today and take your skills to the next level. Coupons are limited and may expire at any time!

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