Become an Expert in Sales & Service Data Analysis

Welcome to the Sales & Service Data Analysis & Analytics Expert Certificate program by MTF Institute! This course is meticulously designed to equip you with the essential skills required to leverage data for driving sales growth and delivering exceptional customer service. Starting with a solid foundation in data analysis fundamentals, this course takes a deep dive into various critical areas including data collection, cleaning, statistical analysis, and visualization techniques.

As you progress through the curriculum, you will gain hands-on experience with industry-standard tools such as Excel, SQL, Python, R, and Tableau. These tools will empower you to tackle real-world data challenges head-on. You’ll learn to apply data-driven decision-making principles across diverse business functions, specifically focusing on sales and service data. The program covers crucial topics like customer segmentation, sales pipeline analysis, conversion rate optimization, churn prediction, and service efficiency improvements. By the end of this course, you’ll be adept at transforming raw data into actionable insights that drive impactful results within your organization.

The course is delivered by Dr. Alex Amoroso, a seasoned professional specializing in research methodologies and strategy formulation. With her extensive background in both academia and industry, Dr. Amoroso provides rich insights that blend theory with practical application. Her commitment to empowering learners with cutting-edge methodologies ensures you acquire the skills needed to thrive in today’s data-driven business landscape. Join the ranks of over 701,000 students who have benefited from MTF institute’s global reach and innovative educational offerings!

What you will learn:

• Data Analysis
• Data Collection and Acquisition
• Data Cleaning and Preparation

Course Content:

• Sections: 6
• Lectures: 66
• Duration: 5h 34m

Requirements:

• A laptop or mobile phone for course materials
• Pen and paper for taking notes

Who is it for?

• No special requirements
• Anyone looking to build a career in business and Data Analysis

What are you waiting for to get started?

Enroll today and take your skills to the next level. Coupons are limited and may expire at any time!

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