Transforming Retail Banking Through Digitalization

The ‘Professional Diploma in Digitalization of Retail Banking’ course offers a comprehensive exploration of the principles and practices necessary for effective digital transformation in retail banking. This course is designed for professionals who are either currently working in or aspiring to enter the fintech and banking sectors. It covers a range of topics from the basics of digitalization to specific applications in consumer lending, mortgages, and retail banking operations.

Through case studies drawn from major banking institutions around the globe, participants will gain insights into how digital tools can enhance sales and customer service, increase operational efficiency, and ultimately reduce risks. The course also emphasizes the importance of assessing the profitability of digital investments, teaching participants how to plan for and prioritize digital initiatives that deliver measurable business outcomes.

With a focus on practical learning and real-world application, this course equips learners with essential skills in business strategy, stakeholder management, and project management. By the end, students will have a robust understanding of what it takes to drive a successfully digitalized operation within the banking sector, making them valuable assets in their organizations.

What you will learn:

• Introduction to digitisation of sales, service, operations at Retail Banking and examples for business development
• Investment profitability planning and assessment, including profitability calculation
• Digital tools at B2B Sales and B2C Sales, enhancing customer relationship management

Course Content:

• Sections: 2
• Lectures: 12
• Duration: 1h 8m

Requirements:

• Basic understanding of retail banking products and processes.

Who is it for?

• Persons working in retail banking
• Those interested in digitization
• Individuals seeking knowledge in digital strategy and sales management

What are you waiting for to get started?

Enroll today and take your skills to the next level. Coupons are limited and may expire at any time!

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